SR SUNTOUR Fork and Seat Tube

Model: SR-001

Brand: SR SUNTOUR

1.Advantages

1). Super obstacles ability

2). Speed faster and save more labour

3). Strong impact resistance,less turbulence enjoys comfortable riding

4). Snow field, beach,muddy road,stone road,forest road,highway,compared with common electric bikes,fat tire e-bikes can go through more widely.

2. Why you choose us？

1). Compulsory certification

2). Super lithium battery technology

3). Super thick nonslip tire

4).Convenient one button power switch

5).Deluxe international top configuration

6). A variety of color options

3. Our Service Purpose

   1). Our products are targeted for the overseas demanding market, and we have a strong sense of responsibility for the quality, we consider quality as our life.

   2). We choose good suppliers to work together; the main fittings are mostly from Japan, Taiwan and other top suppliers.

 3). We carry on periodic training to our staffs, in order to enhance their consciousness of quality.

 4). All the components should be checked carefully before assembling, thus, we can make sure that the broken or deficient components will not be fixed to the electric bikes.

 5). Each electric bikes will be strictly inspected before packing and shipping out to insure that they could be satisfied with you.

 6). We always try to improve the quality of our products, meanwhile we pay much attention to our customer service, we will provide a certain amount of free spare parts to you when you place a quantity order.

Our Service:

1.SAMPLE SERVICES

1) if you design by yourself, you could provide us your design. Or we could design for you according to your requirement.

2) Sample fee will be refund if order bulk

2.CUSTOMIZED SERVICES

1) Customized logo can be accepted

2) Color combination is available

3.AFTER-SALES SERVICES

1) When you got the goods, test them, and give me a feedback. If you have any questions about the problem, contact us, we will offer the solve way for you.

2) Warranty: one year for electronic accessories

7. FAQ

1. Q: Can I get some samples?

A:we offer sample for quality check.  

2. Q: Do you have the products in stock?

A: we do have some product in stock.

3. Q: What's the delivery time?

A: It usually takes about 15-25 working days. But the exact delivery time might be different for different orders or at different time.Once we confirmed all detail of order, we'll put all source into it.

4. Q: Can I mix different models in one container?

A: Yes, different models can be mixed in one container.

5. Q: Should we pay the high taxes?

A: We can make a low-value invoice to help you clearing Customs and avoid the taxes.

6. Q: What's your payment terms

A:We usually accept T/T at sight as the main payment terms, and other payment can also be negotiated.

7. Q: Can I buy some extra parts, for example: motor, battery, handle, derailleur , tires etc?

A:  Of course, we are glad to provide for you.

8. Q: I have received some bike with a little  paint scratch, how to do with it ?

A: In our factory, we can control the problem.  But during shipping, too many times move , some scratch may happen,  we can not control, better less move, if it do happen, use a paint marker then.

9. Q: Do your products have guarantee?

A: For the main electrical parts, like battery, motor, controller,  we can replace for you within one year if have problem not man-made.

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