Product Description
Ordinary Parcel logistics software, in today's fast changing business world, no longer meets the needs of most logistics service companies. E-commerce and the growing trend towards global sales require shippers to react quickly to high volume, highly dynamic fulfillment processes and to control transport costs.
To save on logistics costs, you need a flexible Parcel logistics software that can adapt quickly to changes and scale as your business grows.
This is where eTower (with its flexible Parcel logistics software) comes in.
eTower provides an integrated parcel logistics solution that can accommodate all carriers in your network, regardless of type - parcel, postal, regional, courier, white glove, LTL and trucking. Shipment processing is automated to streamline cargo handling, provide real-time order tracking and visibility, and monitor carrier performance.
be configured to follow specific routing instructions based on company or customer preferences, or to analyze all and modes, performing split-second comparisons on rates and , to determine the best delivery option for the lowest shipping cost. Carrier-compliant documents, rate updates, and changes to are also maintained on the platform and automatically generated as shipments are routed.
User-Configurable Business Rule Manager
Do you depend on staff to manually process shipments that require specific delivery instructions such as special handling instructions, delivery windows or customer signatures? All of these scenarios can be configured in the eTower Business Rule Manager for automated processing. This frees up your staff from making manual, time-consuming tasks and ensures that the shipping rules are applied automatically, for a hands-off, millisecond-fast shipping process.
Customized or Branded Shipping Labels and Documents
Our system also includes a visual document design tool that makes it easy to quickly create customized shipping labels, bills of lading and other documents. Logos, data fields, barcodes and other information is easier to add than ever, in a fraction of the time.
High Transaction Speed for High-Volume Order Management
Our solution is designed to handle a high volume of orders and we don’t charge for additional workstations needed to handle seasonal business volume increases, whether your company has one or many distribution centers. eTower provides transaction/parcel processing speeds that exceed tens of thousands of packages per hour, including 250,000 packages per day.
With decades of experience in integrating our system to many different order management systems, we can ensure that your solution will be optimized for speed.
Blackbox Shipping
eTower can also be implemented as a blackbox shipping solution in cases where our customers want to eliminate a worker-attended shipping station. For example, it can be integrated to take place automatically at your pack station or as a pre-manifesting process — printing shipping labels before you pick your product — so you can produce labels as part of your wave process. These techniques have dramatically streamlined labor required for shipping, to help our customers reduce their shipping budget 25% to 50%.
Reliability
If you’re shipping thousands of packages per day, you need to know your system won’t go down. Our up time is above 99.9% and isn’t affected by internet shipping latency.
24/7/365 Support Services
Our dedicated team – who will also install your system – is just a phone call away, 24 hours a day, seven days a week, 365 days a year.
CLS offers support packages tailored to meet your needs, whether you’re open Monday – Friday or you operate 3 shifts a day, seven days a week. All support is provided by US-based CLS employees just a phone call or email away. We also have remote diagnostics capabilities that enable us to log into your eTower system to resolve issues.
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